Our commitment to your privacy
At Fliparrow Technologies Pvt. Ltd. (“Fliparrow,” “we,” “us,” or “our”), protecting your privacy is a core commitment. We safeguard personal information through secure access, encryption and industry-standard protections.
This policy explains how we collect, use, share and secure your data when you interact with our website, www.fliparrow.com, and our services. We comply with applicable data protection laws, including the Indian Information Technology Act and relevant privacy regulations.
Consent
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. Continued use constitutes your consent to the practices outlined here. This policy is governed by and subject to our Terms and Conditions.
What We Collect
We may collect the following categories of personal information:
- Identification & Contact Information: Name, email address, phone number and postal address.
- Account Details: Usernames, passwords and login credentials.
- Payment Information: Credit or debit card and bank details, processed securely through third-party payment gateways.
- Usage Data: IP address, browser type, operating system, pages visited and interaction logs.
- Communication Records: Emails, chat logs and other correspondence.
- Marketing Preferences: Your opt-in choices for promotional content.
- Device Information: Details about the device used to access our services.
How information is collected
- Directly from you through forms, account setup and transactions.
- Automatically through cookies and similar tracking technologies.
- From integrated third-party services, such as payment processors and analytics tools.
How We Use Your Data
Your personal information helps us operate, protect and improve our services. We may use it to:
- Process orders and payments.
- Deliver, maintain and improve our services.
- Provide updates, support and service communications.
- Personalise your experience.
- Send marketing materials when you have provided consent.
- Analyse usage trends and improve performance.
- Fulfil legal obligations and respond to lawful requests.
- Prevent fraud and protect platform security.
Data Sharing & Disclosure
We may share information only when reasonably necessary with:
- Trusted Service Providers: Payment gateways, shipping partners, analytics providers and other vendors that support our services.
- Legal Authorities: When required by law, regulation or legal process, or when necessary to protect our rights.
- Business Transfers: In connection with a merger, acquisition, restructuring or sale of assets.
Fliparrow does not sell personal information to unaffiliated third parties.
Data Protection Measures
We use appropriate organisational and technical safeguards, including:
- Encryption for data in transit and at rest.
- Secure storage and access controls.
- Regular audits and vulnerability assessments.
- Restricted access for authorised personnel only.
Your Rights
Subject to applicable law, you may exercise the following rights over your personal data:
Third-Party Links
Our website may contain links to external websites. Fliparrow is not responsible for the content, security or privacy practices of those sites. Please review their policies before providing personal information.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, meet contractual requirements, resolve disputes and comply with applicable law.
Policy Updates
We may update this Privacy Policy periodically. Significant changes will be posted on our website or communicated directly when appropriate. We encourage you to review this page regularly.
Contact Us
For privacy questions, requests or concerns, please contact Fliparrow Technologies Pvt. Ltd.:
Legal Compliance
Fliparrow is committed to complying with applicable data protection laws, including the Indian Information Technology Act and related regulations.